INTRODUCTION

Welcome to the PromoPassport.com website.  Please take a few moments to read over this help text. If after reviewing this information you need further assistance, please contact tech support. If you have a question regarding one of your CBS Television Distribution shows, please contact your Show Manager for assistance. The Contact Us section of the site provides you with the latest Show Manager information.

Via phone: 310-264-3538
Via email: DTVWebmaster@CBSparamount.com

A navigation bar is provided at the top of each page to select the various features of the site listed below. This site works best with Internet Explorer (version 6.0 or better), Safari 2.0+, Firefox Mozilla (version 2.9 or better), MAC OS 9 and above and Windows 2000 and above.

Shows - This feature will allow you to look at all shows that your station currently owns. They are shown as a tile in the main screen. Click on the tile to select a show. Using the navigation bar to the left, you can choose which files you would like to see by clicking on a particular folder.

Search - When you know exactly what you are looking for, choose this feature. Our robust search engine allows you to enter information into as many or as few fields as you need in order to find specific files. If you would like a wider search or you do not know exactly what you want, you may want to try the Shows feature and look by title.

Cart - Click here to create collections or personalized groupings of files. You can save these carts, adding and removing materials as needed, until you are ready to download your complete collection. The cart feature will zip up the files for easier download and when you unzip the files, they will be arranged in folders for ease of use. Please scroll down to Using Cart for more detailed information

Contact Us - Here you will find contact information for this website and the CBS Television Distribution Marketing team.

Help - If you are ever having trouble with the site or have questions, come here for help. You will find a glossary that explains the terms used on this site, information about file types and useful weblinks for software.

SHOWS

Navigation - On the left side of your browser window you will find the main folder titled TV Series. By default, your main screen shows all TV series your station owns. To find files for a particular show, click on the tile that corresponds with that show. You will notice that the navigation area on the left changes each time you click on an item, expanding as you navigate down through the site. At any time, you can click back up to a higher level, or to a different section by clicking on the shows button in the top navigation or clicking on the TV series button in the left navigation.

Filters - When a folder has more than 30 files in it, the filters will appear so that you may narrow your selection. In the filter bar, click on the word show to view the different fields available. You can choose to select all of or only a few of the fields, depending of what you are looking for. If no files are found, try a broader search (e.g. instead of a particular episode, broaden it to include a full season). You can only search for one character, actor, season or episode at a time. If you would like to view all the files available, choose (all) for each of the fields and press GO.

Filelist - Once you get a result, you will be able to view the files two different ways: Lightbox view or List view. If the files are mostly images, the default view is Lightbox. If the files are mostly documents, the default view is List. You can roll over the thumbnail image in Lightbox view or the file name in List view to get a larger thumbnail preview and details. Once you have decided on a file, you can add it to your cart or download it immediately. Check below to find out more about the file formats used and the programs to launch and use them once you have downloaded them.

EPS or .eps - Encapsulated PostScript files can be vector or bitmap format graphic files for the PostScript language. This format is supported by Adobe Illustrator and Adobe Photoshop, among others.

JPEG or .jpg - JPEG (Joint Photographic Experts Group) is a compressed file format. Designed with file size and quality in mind, they have become one of the most widely used graphic file formats. Images with a file extension of .jpg can be viewed using QuickTime, most web browsers and Photoshop.

MP3 or .mp3 - MP3 is a compact and high quality audio file format, short for MPEG-1 layer 3 audio compression. MP3s are widely used; you can listen to an MP3 with a media player such as RealPlayer, QuickTime or Microsoft MediaPlayer.

PDF or .pdf - A PDF, Portable Document Format, file can be viewed using Adobe 's Acrobat Reader (a free program) as well as most web browsers that include the Acrobat plug in. (see Adobe Acrobat Reader)

Photoshop File or .psd - PSD files are high quality Photoshop files that support all available image modes, (bitmap, grayscale, duotone, indexed color, RGB, CMYK and multichannel) guides, alpha channels, spot channels and layers. Ad Reaction Photography is provided in this format. (see Photoshop)

PowerPoint or .ppt - PowerPoint is a visual presentation that can be viewed with Microsoft 's free PowerPoint viewer. (see PowerPoint)

FreeZip or .zip - .zip are compressed files using the FreeZip program for the Windows platform. Compressing and packaging files makes it quicker to download large carts of files. (see FreeZip)

SEARCH

The search function allows you to search through all files on the site. Use this method to find files containing specific information such as a particular actor. You can select any or all fields; the more fields you select, the narrower your results. For example, if you 're searching for photos of Ted Danson, it would be wise to specify a show (since he was in Cheers and Becker and has done guest spots on shows such as Frasier) as well as the type of file (photography). If you find that you 're not getting any results, try filling in fewer fields to broaden the search.

USING CARTS

Just like shopping at an ecommerce site, you can create custom carts. Carts can contain an unlimited number of files that can be any mix of documents, photos, logos, etc. These carts can be saved, stored, emailed and downloaded. For example, you can make a cart with specific synopses and associated episodic photographs for several different shows. At any time, you can view your carts by clicking on the CART icon in the top navigation area. It will show you a list view of the carts you currently have. See below to read about the cart screen options.

Saving Carts - Once you have found an item, there are a few ways to add it to a cart. By clicking add file to cart, you will receive a pop up window that gives you the option to save the file in an existing cart or to make a new cart. If you would like to add multiple items to a cart, select the files using the checkbox located under each file, then click ADD SELECTED TO CART at the top of the filelist. You will be given the same pop up menu to either choose an existing cart or start a new one. You can also select the cart icon on the right of the filelist to add the file to your cart.

Name - this should be a unique but brief name of your cart

View - This is a list of all the files in your cart. You can view the files in list view or lightbox view.

Edit - When you are in the edit screen, you 'll see an option for a Start Date and End Date. It is helpful to include these dates if you plan on sending the cart out to anyone who should only have access to the files for a limited period of time. If you email a cart with an End Date and someone accesses that URL after the date, they will not be able to access the files. You also have the option of deciding if the items in the cart are downloadable by the recipient. Click this button if you would like the end user to be able to download the files

Email - There are two ways to email a cart.
From the cart drop down menu, click the “EMAIL” link, and you will then get a pop up window where you can email your cart and manage your address book. Type in the email address for the recipient(s) and click the send button. If you would like to send the cart to more than one person, simply add a comma between the email addresses. We 've created some generic text in the body of the email explaining the content, but you can change the body copy if you like.

IMPORTANT NOTE: NEVER alter the line of text in the email body copy that says: "You may view your cart by visiting the following link: http://www.promopassport.com/TermsOfUse.aspx?search=%guid%. This line provides the user access to the cart you have created. If it is altered in any way, the link will not work and the user will be sent to the sign-in page.

You can also send a sample email to yourself before sending it to anyone else by clicking the Send Sample button in the email screen.

Download- To download files in a cart, click the download icon to the right of the filelist. To speed up downloads, we offer zipped files. If you do not wish to download files using a compressed feature, each file must be downloaded individually. If you need a program to uncompress the files, please see the resources below.

History - This feature allows you to see the date the cart was created, the email addresses that the cart was sent to and how many times it has been accessed.

PASSWORD

Click here to change your password.

SOFTWARE RESOURCES

You may need some or all of the software listed below to view and utilize the files available here:

Adobe Acrobat Reader - This program allows you to view and print files in the Portable Document Format (.pdf). The program is integrated into most web browsers and is also available for free at the Adobe website.

Adobe Photoshop - Adobe Photoshop is the world-standard image-editing solution for print and the Web. Photoshop files or .psd files are high quality Photoshop files that support all available image modes (bitmap, grayscale, duotone, indexed color, RGB, CMYK and multichannel) guides, alpha channels, spot channels and layers. Photoshop also supports other file formats utilized in the files on our site, including EPS and JPEG. To learn more about Photoshop, please visit the Adobe website.

Microsoft PowerPoint Powerpoint is a multimedia tool that allows you to illustrate and organize presentations. Available for both Mac and Windows platforms, Microsoft also offers a free "PowerPoint Viewer", which allows you to view the PowerPoint presentation but does not allow changes. To download the viewer, please go to the Microsoft website and search using keywords "PowerPoint Viewer".

Stuffit - Stuffit is a compression and expansion program from Alladin Systems for the Mac platform. Quick delivery of files over the internet depends heavily on file compression and encoding in order to offer downloads that take less time, less space and are delivered without corruption. Stuffit archives are saved with the file extension .sea or .sit. The Stuffit Expander will "unstuff" compressed files and is available for free at the Alladin Systems website.

FreeZip - FreeZip is a compression and expansion program for the Windows platform. Zip archives are saved with the file extension .zip. FreeZip will expand or "unzip" compressed files.

GLOSSARY

Ad Reaction - Gallery photos specifically for use in print ads; the actor has been "cut out" and the file is provided ready to use for composing purposes in the Photoshop (.psd) format, which preserves the layers.

Shows - A mode of navigating the site, which enables users to find files via a folder using a hierarchical, collapsible navigation bar and a series of filters.

Cart - Custom groupings of files that the user has access to; carts can be saved, stored, emailed and downloaded.

Filelist - Thumbnail or List previews of selected files which are displayed when you are in a folder, displaying the contents of a cart or as a search result.

Filter - A way of narrowing down a filelist display. Filters can be utilized in the Show feature as well as the Search feature. A filter will search only across a particular field - so you can narrow your search by fields like Season, Character Name or Actor. The fields are prepopulated with dropdown menus so you only have to pick what you 're looking for.

Folder - A logical grouping or container that contains files and/or other folders.

Metadata - Definitional data that provides information about data related to an file; metadata may be thought of as the characteristics of a file (for example, Date Created, Description, Title or Character Name); Metadata is used on this site to describe files in order to assist your search for files.

Search - A method to find files using one or more metadata fields; searches can be very broad or very specific, depending of how many and which fields are specified in the search.

Thumbnail - A small preview of a file.

FREQUENTLY ASKED QUESTIONS (FAQ)

Q: Can I change my Username or Password after they have been assigned?
A: You can change your password after you have logged in by going to PASSWORD from the top navigation bar. Your username is your email address. If your email address changes please notify CTD tech support and re-register on the site with your new address.

Q: How do I add a file to one of my existing Carts?
A: Go to the file you want to add to a cart. Check the box next to the file and click on add file to cart. Next you will see a pop up menu where you can either add that file to an existing cart or create a new cart. Just select the existing cart you want to add the file to and click add or type in the name of a new cart and click add.

Q: Does a Cart expire?
A: When you Save a Cart, you are given the option of specifying an expiration date for the Cart. If you do not give it an expiration date, it will exist on the site.

Q: Is there a limit to how many files I can put in a Cart?
A: No. But you can only download 250 megabytes at a time. You are free to create multiple carts though, to accommodate any of your large requests for episodic photography or other large numbers of files. You can have as many Carts as you desire.

Q: What if I try to download a cart with more than 250 megabytes in it?
A: The site will break the download into smaller ZIP files. So be aware that you may have more than one ZIP file on your desktop when the download finishes.

Q: What 's the name of the dog on Frasier?
A: Eddie is the name of the dog on Frasier, he is played by Moose.

Q: How can I change the name of a Cart that I have saved?
A: Click on the cart icon in the top navigation. Find the cart you wish to change and click edit. Change the name of the cart in the name area and click save.

Q: Can I copy a Cart?
A: No, if you want to have two carts with the same files in them, you must rebuild the cart from scratch.

Q: I can 't find the title I need. What do I do?
A: We are making great strides at providing materials for all of our current titles, but our library project is a long process. If you need materials that do not appear on the site, please Contact Us.

Via phone: 310-264-3538

Via email: DTVWebmaster@cbsparamount.com

Last Updated: 07-05-2007